Unable to find 5120x1440 resolution for panoramic screen on MacBook Air M2

trying to connect my MacBook Air with M2 chip to a 49 inch external panoramic screen. Using DPI cable. Can’t find the required resolution of 5120X1440. Screen looks fuzzy. Can someone please help


[Re-Titled by Moderator]

Original Title: External Panoramic screen

Posted on Jul 27, 2025 07:49 AM

Reply
10 replies

Jul 27, 2025 01:59 PM in response to ScottMcG2069

ScottMcG2069 wrote:

I tried using a j5 create adapter with a HDMI cord to connect to my Decogear 49 inch monitor.


Which J5Create adapter? Some of the adapters on the J5Create site use native hardware video output; others use the DisplayLink "workaround" – but I don't see any that support resolutions higher than 3840x2160 pixels.


J5Create – Display Adapters


A lot of USB-C adapters have 3840x2160 pixels as their upper resolution limit, so even changing adapters might not help you here. Your Mac can drive a 5K or 6K display – but that's over Thunderbolt.


If your Mac was one that could drive two external displays, and your monitor was one that could accept "left and right" 2560x1440 signals, you could try running two display connections from the Mac, one for each side of the screen, and telling the Mac to treat the two "displays" as an extended desktop. But your Mac has a limit of one external display, so even if this approach is supported by the monitor, your Mac wouldn't support it.


I also tried using an HDMI as well as a DPI cord through my anker 563 adapter. Neither is very clear.


That's a USB-C dock (Anker – Anker 563 USB-C Docking Station (10-in-1)). It has three display outputs, which implies that it must be driving at least some of them using a second-class "workaround" (like DisplayLink) – or in ways that Macs do not support (DisplayPort MST). Now I'm seeing that one of the slides on the Anker site refers to installing the DisplayLink driver – so the second-class "workaround" approach it is.


I have no idea whether you would be able to get away with a "two connections" to the display approach.




Jul 27, 2025 11:19 AM in response to ScottMcG2069

Given that size and resolution, the monitor has a pixel density of about 108.5 PPI - roughly the same as that of a 27” 2560x1440 pixel monitor. So even if you can find a way to run it at 5120x1440 resolution, don’t expect Retina type sharpness.


What monitor is this, and how, exactly are you connecting it to the Mac? Please list any adapters or hubs / docks that are between the Mac and the display.

Jul 27, 2025 01:56 PM in response to ScottMcG2069

Decogear has a couple of 49 inch monitors. This is the one that has the resolution you mentioned. (They call it a 5K monitor even though 5K monitors like the 27" Apple Studio Display have 5120x2880 pixels.)


Deco Gear – 49” 5K Monitor


The 120 Hz refresh rate is not going to reduce the bandwidth requirements for making a connection, although I'd guess that the monitor can run at lower refresh rates.


It has a HDMI v2.1 input, a DisplayPort v1.4 input, and a USB-C input. There is mention of "Picture in Picture" and "Picture by Picture", so you might be able to run two cables (one HDMI, one DP) from the Anker dock to this monitor, and use it with one side being refreshed at 60 Hz and the other possibly at 30 Hz. I do not see an online manual, so you'll need to dive into the manual "included in the box."

Jul 28, 2025 05:56 AM in response to Servant of Cats

The J5 Create I have is a jcd373. My Mac only support one external screen. I bought that Anker to screen split. It worked for a while but lately I ran into problems. Thats why I bought the 49 inch Decogear model DGVIEW490. Wanted to take out the that variable. If i need to buy another connector to make this work i will. Just cant seem to figure out how to get this monitor with decent res. Right now the highest option i can get from my mac is 2560x1440 at 60 hertz

Jul 28, 2025 06:44 AM in response to ScottMcG2069

I don’t know that you are going to be able to get 5120x1440 from a single USB-C (DisplayPort) connection, given the 3840x2160 limit of most adapters.


That monitor doesn’t understand Thunderbolt, so that’s out.


That leaves the”two video connections” / “picture by picture” approach - but your M2 MacBook Air only supports one external monitor.

Unable to find 5120x1440 resolution for panoramic screen on MacBook Air M2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.