Can't get Find my Mac working

Question

macandgolf Author

Level 1

4 points

Can't get Find my Mac working

Hope someone can help. Been struggling to enable Find my Mac (have no issue to enable Find my iPhone)

This is for a 2024 MacBook Air (with Apple silicon)

I followed Apple instructions to set up Find My Mac. Turned on Location Services. Turned on Find my Mac in iCloud.

When I verified from iPhone, it does not see my Mac.

I then went to Mac Apple menu -> click on my name / Apple account -> scroll down to Devices -> click on MacBook Air -> Find My Mac OFF

Any suggestions how to resolve this? TIA.

MacBook Air 13″, macOS 15.5

Posted on Jul 26, 2025 08:21 PM

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Answer 1

TheLittles

Level 10

201,473 points

Jul 26, 2025 08:42 PM in response to macandgolf

"Can't get Find my Mac working: Hope someone can help. Been struggling to enable Find my Mac (have no issue to enable Find my iPhone)"

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Troubleshooting Find My on a Mac:

Be certain Find My is set up and configured correctly.

1. Set Up: Set Up Find My On your iPhone, iPad, iPod touch, or Mac - Apple Support

2. Turn On: Set Up Find My on Mac - Apple Support

3. Use: Locate a Device in Find My On Mac - Apple Support

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Answer 2

macandgolf Author

Level 1

4 points

Jul 28, 2025 06:43 AM in response to TheLittles

Thank you TheLittles. I tried your troubleshooting suggestions and was still not working.

I then reached out to Apple Advisor via chat. They suggested to restart my Mac in Safe Mode, Find my Mac is working as expected. Thank you all.

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Answer 3

TheLittles

Level 10

201,473 points

Jul 30, 2025 08:24 PM in response to macandgolf

"Thank you TheLittles. I tried your troubleshooting suggestions and was still not working.: I then reached out to Apple Advisor via chat. They suggested to restart my Mac in Safe Mode, Find my Mac is working as expected. Thank you all."

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You are most welcome. Excellent job troubleshooting this.

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Answer 4

TheLittles

Level 10

201,473 points

Jul 30, 2025 09:28 PM in response to macandgolf

"I then reached out to Apple Advisor via chat. They suggested to restart my Mac in Safe Mode, Find my Mac is working as expected. Thank you all."

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Report this Bug and the Fix to Apple:

Do your Part: Inform Apple of this issue and the fix. Apple wont get back to you directly, but the more feedback they receive from its users, the more likely they will know what needs to be fixed, and what fixes to include in future macOS updates to come.

Go Here: Feedback - macOS - Apple
Select: "Bug Report" for the "Feedback Type"
Select: "Software/Firmware Update" for the "Feedback Area"
Proceed from there as necessary

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Answer 5

Jul 30, 2025 02:51 PM in response to macandgolf

I had this same problem on my M4 Macbook Pro. Rebooting once into safe mode fixed it for me.

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