urgent situation!! newly bought MC 2 days ago. can't make the earliest appointment. can my computer treated about the coffee leak issue when some geuis staff capable of handling my MC is available? thanks a lot. I seem to be unjustly treated.
MacBook Air 13″, macOS 15.5
salle_zhong wrote:
not to expect the free repair. but they rejected to treat due to no appointment when someone who can help is available. two hours' delay may do more damage to my computer. the staff said it is by the standard process.
FYI, the damage is already done. It won't make any difference with the way Apple repairs damaged devices. Apple will replace any & all components which show liquid residue or corrosion even if that part is currently functional.
I hope you already have a good backup, but if not & your laptop is still working, then make a backup ASAP or you will lose your data.
salle_zhong wrote:
not to expect the free repair. but they rejected to treat due to no appointment when someone who can help is available. two hours' delay may do more damage to my computer. the staff said it is by the standard process.
FYI, the damage is already done. It won't make any difference with the way Apple repairs damaged devices. Apple will replace any & all components which show liquid residue or corrosion even if that part is currently functional.
I hope you already have a good backup, but if not & your laptop is still working, then make a backup ASAP or you will lose your data.
"can urgent situation handled when the earliest appointment is not available?: urgent situation!! newly bought MC 2 days ago. can't make the earliest appointment. can my computer treated about the coffee leak issue when some geuis staff capable of handling my MC is available? thanks a lot. I seem to be unjustly treated."
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Apple Covering your Mac with Coffee Spilt on It:
Whoops! AppleCare doesn't cover spilt liquid damage. So, you're out of luck. See here: About Liquid Damage to Mac Computers and Accessories not Covered by Warranty - Apple Support
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not to expect the free repair. but they rejected to treat due to no appointment when someone who can help is available. two hours' delay may do more damage to my computer. the staff said it is by the standard process.
can urgent situation handled when the earliest appointment is not available?
