Unable to sign out apple account in old phone, is not available due to restrictions on my Apple ID?

New phone and would like to sign out of old phone child phone

iPhone 13 Pro Max

Posted on Jul 23, 2025 10:04 PM

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Question marked as Top-ranking reply

Posted on Jul 24, 2025 8:10 PM

● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by a technology administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple Account is grayed out in Settings, or you can't sign out - Apple Support


Tap your Settings app > Screen Time > Content & Privacy Restrictions > scroll to Allow Changes and turn on.


- If the device is managed (check: Settings > General > VPN (or Profiles) & Device Management), contact the technology department of the organization that is doing the managing.


1 reply
Question marked as Top-ranking reply

Jul 24, 2025 8:10 PM in response to Mf0823

● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by a technology administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple Account is grayed out in Settings, or you can't sign out - Apple Support


Tap your Settings app > Screen Time > Content & Privacy Restrictions > scroll to Allow Changes and turn on.


- If the device is managed (check: Settings > General > VPN (or Profiles) & Device Management), contact the technology department of the organization that is doing the managing.


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Unable to sign out apple account in old phone, is not available due to restrictions on my Apple ID?

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