for some time now , my screen been sliding down by itself without me making it or when I press the down arrow key or the space bar to move it down its annoying when I have to work , but it has,t been doing it for a while , recently , my backspace and delete button - keyboard button isn,t working at all but it did work once in the log in page so I am confused whats the issue with my MacBook I had since 2021 and its now 2025
aneina34 wrote:
for some time now , my screen been sliding down by itself without me making it or when I press the down arrow key or the space bar to move it down its annoying when I have to work , but it has,t been doing it for a while , recently , my backspace and delete button - keyboard button isn,t working at all but it did work once in the log in page so I am confused whats the issue with my MacBook I had since 2021 and its now 2025
Sounds like a hardware issue...
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple Support - Apple Support
I would plug in an exteranl keyboard and compare your results— this would be very telling.
if you want to trouble shoot further you can:
—A SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
***wireless keyboard with rechargeable batteries— connect the charging cable, this will make the wired keyboard successful Safe Boot your Mac.
unplug all non-essential peripherals when testing
Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus
all known to cause issues on the macOS
aneina34 wrote:
for some time now , my screen been sliding down by itself without me making it or when I press the down arrow key or the space bar to move it down its annoying when I have to work , but it has,t been doing it for a while , recently , my backspace and delete button - keyboard button isn,t working at all but it did work once in the log in page so I am confused whats the issue with my MacBook I had since 2021 and its now 2025
Sounds like a hardware issue...
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple Support - Apple Support
I would plug in an exteranl keyboard and compare your results— this would be very telling.
if you want to trouble shoot further you can:
—A SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
***wireless keyboard with rechargeable batteries— connect the charging cable, this will make the wired keyboard successful Safe Boot your Mac.
unplug all non-essential peripherals when testing
Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus
all known to cause issues on the macOS
See the GIF below
keyboard issues and screen sliding down
