iPhone not receiving messages on iMessage using Telstra network

We both use Telstra. I have sent him messages just now and there is no answer. I have looked through his messages with me and they are all green. He had iMessages clicked on his phone



[Re-Titled by Moderator]

Original Title: why is my son's phone not picking up iMessages . He keeps missing messages and he nearly lost his job over it .

Posted on Jul 21, 2025 04:03 PM

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2 replies

Jul 21, 2025 05:27 PM in response to Om Tara

Om Tara wrote:

We both use Telstra. I have sent him messages just now and there is no answer. I have looked through his messages with me and they are all green. He had iMessages clicked on his phone


[Re-Titled by Moderator]
Original Title: why is my son's phone not picking up iMessages . He keeps missing messages and he nearly lost his job over it .

Read and troubleshoot here for both devices If your iPhone messages are green - Apple Support

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iPhone not receiving messages on iMessage using Telstra network

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