MacBook Air A2941 , battery stuck at 1% and not charging.

Question

MacBook Air A2941 , battery stuck at 1% and not charging.

I used the laptop on 7th of July, left it on my work station.

Started again at 18th July. It didn't boot so I thought the battery maybe out so plugged in charge. it boots up then I started my work. sudden I saw the battery percentage is stuck at 1% . Waited for 2 hrs still lat 1 %.

Went into settings looked for battery health 85%.

.Searched the symptoms some reddit post says it's software issue. so tried all steps but still no luck . some guy even said to disconnect battery and reconnect did that too.

even went and downgraded to Ventura from Sequoia.

No Luck.

MacBook Air 15″, macOS 15.0

Posted on Jul 20, 2025 12:29 AM

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Answer 1

Jul 20, 2025 12:46 AM in response to Shashank_mathur2941

First, let’s see if this issue happens in Safe Mode:

Shut down your Mac.
Press and hold the power button on your Mac. As you continue to hold the power button, your Mac turns on and loads startup options. When you see Options, release the power button.
Select your startup disk. It's named Macintosh HD, unless you changed its name.
Press and hold the Shift key, then click the “Continue in Safe Mode” button below your startup disk.
Log in to your Mac. You might be asked to log in again.

If the strange behaviors do not occur, then it may possibly be a software issue.

If the issue doesn't continue in safe mode:

Leave safe mode by restarting your Mac normally, then try to reproduce the issue.

If the issue doesn't return, it might have been resolved by the other things that safe mode did at startup, such as checking your disk and clearing caches.

If the problem persists, then let’s try this:

If none of those ideas work, then I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status. 🔧

Good luck! 👋🏼😉

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