Hey! If the charge appeared on your Apple account and it wasn’t intentional, you’ll probably have to request a refund directly through Apple. Here’s what you can do:
- Go to https://reportaproblem.apple.com
- Log in with your Apple ID.
- Find the charge you're talking about.
- Select “Report a Problem” and choose the reason (you can pick something like “I didn’t authorize this purchase”or “Item not received” depending on what’s listed).
- Submit it and wait for Apple to respond (they're usually quite fast with these).
Since you’ve already canceled the Touch ‘n Go connection, this should stop it from happening again. But for this specific refund, it’s Apple that holds the money now, so they’re the ones who’ll need to process it. Else for some reason Apple won’t refund you, you’ll likely need to contact Touch ‘n Go’s customer support directly, since they’re the ones who initiated the charge. You can usually reach them through their app or website:https://www.touchngo.com.my Im Singaporean so I probably made a mistake somewhere. Apologies if I got your question wrong.
