Find My is unable to find family member's location anymore

I have set a family member's iPhone so I can to find their location and have done that more than 3 times now, at their request. Find My works fine after that, but after a while, the app can no longer find their location on my iPhone. They can still see my location. The family member did not change any settings. Why would the Find feature just stop?



[Re-Titled by Moderator]

Original Title: Find My stops working by itself

iPhone 14

Posted on Jul 14, 2025 02:38 PM

Reply
5 replies

Jul 14, 2025 03:18 PM in response to drrichard

drrichard wrote:

It says "No Location Found" on the person and the location on the phone is 1 month old, even though I the app successfully since then.

That means their iPhone’s location was known longer than recently, but not known now due to either not being connected to the internet, powered off, or location services have been turned off. You can confirm the latter in Settings > Privacy and Security > Location Services > Find My > Toggle it to Never then back on to While Using the App. Return to the previous page at the top > Tap Share My Location > Make sure Share your Location is enabled. Please ask them to perform those steps.

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Find My is unable to find family member's location anymore

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