AirPod Pro 2 hearing test crashes

I have the current software for both of my iPads and Pro 2s, but when I click to start test, the screen crashes

iPad, iPadOS 18

Posted on Jul 14, 2025 12:53 PM

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1 reply

Jul 15, 2025 06:27 PM in response to Butch-22

Re: "AirPod Pro 2 hearing test crashes I have the current software for both of my iPads and Pro 2s,

but when I click to start test, the screen crashes"


If the hearing test is available in your country or region:

You might want to try re-starting your iPad: (deletes temporary files, re-establishes connections, may update recent setting changes etc, and often restores order if something is not working as expected)


If that hasn't helped:

Also check your iPad is charged, and has enough storage space available for smooth operation of iPadOS

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If needed: You can check if your country is listed for:

Hearing Test feature

Hearing Aid feature

Hearing Protection feature

See: AirPods Pro 2 - Hearing Health Feature Availability - Apple

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More info: Apple support provides tips for preparing for a successful test in the article below:

Take a Hearing Test with AirPods Pro 2 - Apple Support

Eg: says:

"You can also start the Hearing Test from the Health app."

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More support / contact options etc: AirPods Support Website: AirPods Support - Official Apple Support

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AirPod Pro 2 hearing test crashes

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