Unable to access anything on my MacBook Air despite being connected to Wi-Fi

All signs point to my computer being connected to the internet but I cannot access anything. Duck duck go says it’s a “ssl” problem and Safari says it can’t establish a secure connection.


[Re-Titled by Moderator]

Original Title: Is it my computer or the ip or router?


MacBook Air 13″, macOS 14.7

Posted on Jul 14, 2025 3:10 AM

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Posted on Jul 14, 2025 6:37 AM

Yeah, so online it’s being mentioned that potentially it’s a problem with date and time not being set correctly (maybe confirm your time zone, and auto-set date and time), as SSL certs are time sensitive; also, check if you have any vpn or similar software installed which may perform web inspections. So, problems with the target websites certificate are ruled out, right?

also, your phone does not have those same issues which your MacBook has? are you usually using cell phone data as well, or just now as your MacBook has no internet whatsoever? If you don’t use it all the time, do you connect your phone to WiFi ordinarily? Sorry for all those questions, just trying to clear some stuff up. If you don’t answer, I’ll assume the problem was with the router and has been resolved by your company.

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Question marked as Top-ranking reply

Jul 14, 2025 6:37 AM in response to cathair

Yeah, so online it’s being mentioned that potentially it’s a problem with date and time not being set correctly (maybe confirm your time zone, and auto-set date and time), as SSL certs are time sensitive; also, check if you have any vpn or similar software installed which may perform web inspections. So, problems with the target websites certificate are ruled out, right?

also, your phone does not have those same issues which your MacBook has? are you usually using cell phone data as well, or just now as your MacBook has no internet whatsoever? If you don’t use it all the time, do you connect your phone to WiFi ordinarily? Sorry for all those questions, just trying to clear some stuff up. If you don’t answer, I’ll assume the problem was with the router and has been resolved by your company.

Jul 14, 2025 3:23 AM in response to cathair

I assume this only happens on one or small amount of web pages? If DuckDuckGo says it’s an SSL issue, it means just the same as “can’t ensure a secure connection”, as the issue is present on the side of the website, with said not having a valid security certificate. If this can’t be the case, let’s say you’re trying to reach Apple.com, it is possible you’re having an issue with browser extensions or similar matter. Have you made this post with another device?

Jul 14, 2025 4:04 AM in response to xWauwau

I’m using my cell phone data to access the internet. I have been assuming the problem is with the ip, after buying a new router (which didn’t help). Spectrum has “rebooted” the system and the computer and Roku show they’re connected to the internet, until I try to use the internet. (There is a light that is not normally on on the modem, and assume it’s the problem) Saw the messages on Safari and DuckDuckGo and wondered if it was some setting on the computer that I inadvertently messed up along the way. So, throwing it out to the community. I’ll get the modem to Spectrum ASAP but just exploring all the possibilities

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Unable to access anything on my MacBook Air despite being connected to Wi-Fi

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