How do I regain access to old music files on iTunes when password is lost?

Double clicking on iTunes music downloaded prior to 2008, I receive the following message: "This computer is not authorized to play...." My understanding is that you must use the Apple ID and password used when the file was purchased, but later purchases play, even though I have changed the password many times since 2008. I have no record of what that password was.

Any suggestions of how to restore the files?


[Re-Titled by Moderator]

Original Title: "not authorized to play..." iTunes

MacBook Air 13″, macOS 11.7

Posted on Jul 13, 2025 07:45 PM

Reply
2 replies

Jul 14, 2025 03:08 AM in response to 4petes-sake

Is your music purchased with the same Apple Account that you currently log in to iTunes Store? I think iTunes will only check the original account that made the purchase, but not the specific password combination.


Kindly follow this guide to authorize your Mac to play purchased music and videos.

Authorize or deauthorize your computer for Apple Account purchases - Apple Support


Jul 18, 2025 03:21 AM in response to 4petes-sake

As long as you are still using the same Apple Account you were using back then, try the deauthorize and then re-authorize method provided in an earlier post.


For more information about your pre-2008 files: "Protected" files are really old from when Apple sold music in a lower quality (128k AAC) format which required special, account-authorized software for playback. Up until 2012 you could pay a supplemental charge and upgrade to non-protected, 256k AAC "iTunes Plus" but that is no longer available. Depending upon how many files are involved you can investigate the cost effectiveness of several options.


1) Once you get them working again, burn them to a CD which will then perform as any regular CD would for playing and, uh, other purposes. ;-) If you do decide to rip and encode sound files into a lossless format such as AAC or MP3 there will be slight quality loss upon every encode to a lossless format.


2) Subscribe to Apple Music ( Subscribe to Apple Music - Apple Support ) or Match ( Subscribe to iTunes Match - Apple Support ). If they are still available this this will let you re-download them in an unprotected format. Delete the protected format ones first (after backing up to be safe) then re-download ( Redownload music from the iTunes Store on your iPhone or iPad - Apple Support ).


3) Buy them again. This may not be all that easy since it may just say you have already purchased it and not present you with the option to buy it.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I regain access to old music files on iTunes when password is lost?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.