No notifications on receiving texts from one particular contact on iPhone 12 Pro

iPhone 12 Pro running iOS 18.5.

I no longer get any sound from my iPhone when I receive text messages from my wife, who is also my emergency contact. I have read previous threads from users who have the same problem, and none of the suggested solutions work, ever. Is there a genuine fix for this?



[Re-Titled by Moderator]

Original Title: No alert sound from one particular contact

iPhone 12 Pro, iOS 18

Posted on Jul 13, 2025 05:59 PM

Reply
2 replies

Jul 14, 2025 07:19 AM in response to Bazcns

Unless you tell us what things you've already tried, it's likely that you will get suggestions that you've already tried.


Go to the main conversation screen in Messages. Find the conversation with your wife. Do you see, at the far right, an icon of a bell with a line through it?



If so, put your finger on the conversation and pull to the left. Tap the purple bell icon.

Jul 13, 2025 06:29 PM in response to Bazcns

Hey there, Thanks for posting in the Apple Support Community!

Bazcns wrote:

iPhone 12 Pro running iOS 18.5.
I no longer get any sound from my iPhone when I receive text messages from my wife, who is also my emergency contact. I have read previous threads from users who have the same problem, and none of the suggested solutions work, ever. Is there a genuine fix for this?

Are you using a specific ringtone or text tone for her contact, or did you have the default tones enabled?

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No notifications on receiving texts from one particular contact on iPhone 12 Pro

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