How to disable small tile responses in the Messages and Mail app on iPad?

new annoying feature where you open an app like message or email and it has tiny tiles at the bottom showing responses to messages instead of just showing a dot to unread messages. If you click on a tile it might bring up that message or email. If you click on a specific message on left all the tiles go away until you open it again. It’s very annoying. How do you I get rid of this for any app?


[Edited by Moderator]

Original Title: New annoying feature

Posted on Jul 11, 2025 5:30 AM

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Jul 11, 2025 3:27 PM in response to Acress1969

You have encountered the Shelf - this being an integral element of iPadOS multitasking.


iPadOS permits you to have multiple App windows of the same App - each being self contained. The shelf, when triggered, shows a thumbnail of each Window associated with the App. Each App - such as Mail, Safari, Notes, Calendar, etc. - has its own corresponding shelf.


The Shelf is used to quickly switch between open windows or instances of the App. Individual windows can be closed directly from the Shelf; just swipe the unwanted thumbnail off the top of the screen.


This article from Appleinsider has a useful explanation of this new feature along with many of the updates to multitasking:

https://appleinsider.com/articles/21/08/12/how-to-master-multitasking-on-ipad-and-ipad-pro-in-ipados-15


The iPad User Guide is also a rich source of frequently overlooked information. The Guide is available online using a web browser:

iPad User Guide - Apple Support

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How to disable small tile responses in the Messages and Mail app on iPad?

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