How to manage locked Apple Account without 2FA?

I have no 2FA and I do not like it. Some months ago Apple forced me to change password as it was repeatedly asking to insert password. I have not inserted password wrongly. Also Apple is blocking some features as I do not have 2FA. This has stopped for a while, but Apple is still blocking some features. Few days ago is again asking multiple times password and has blocked my account. It seems 2FA is much more important to Apple then to me, due to some reason maybe other than only security. Apple would you be so kind to do something more to improve freedom of your customers?


[Re-Titled by Moderator]

Original Title: Apple ID still keeps getting locked

iPhone 13

Posted on Jul 11, 2025 2:42 AM

Reply
1 reply
Sort By: 

Jul 12, 2025 7:50 AM in response to Mitchxyz

First, Apple is not on this forum. They moderate it but replies come from people like you. So there is nothing we can "do" about this.


2FA is becoming very common with many services. Older security methods were more prone to weaknesses such as people putting in answers to security questions that a simple web search could uncover. If you have an old account that does not require 2FA you can still use it but Apple will disable certain services unless you have 2FA. Remember, if your account gets hacked then Apple has to be involved in sorting out the mess, so they clearly will minimize this by requiring 2FA. You do have "freedom" but so does Apple in terms of what services they will offer under what conditions.


I am finding with the newer operating system that I have had to enter my Apple Account password about 6 times in the past 2 days. It simply just forgets it. Not sure why but I have just learned to put up with it.


If your account is locked then you can unlock it with your security question answers. If you have forgotten those then there probably isn't much you can do unless you can convince Apple in other ways and to their satisfaction you are the account owner. This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support For some countries look under “Other” listing at the end of each region. Not every country has telephone support.


Reply

How to manage locked Apple Account without 2FA?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.