AppleCare+ not showing on MacBook coverage page after purchase from authorized store in India
Hello Apple Community,
I’m an Apple customer based in India, and I recently encountered something confusing regarding my AppleCare+ coverage.
I purchased a MacBook (M2, 256GB) on 5th November 2023 from iCrest, which is an authorized Apple reseller in India (invoice and tax details are available). Along with the MacBook, I also purchased a 3-year AppleCare+ plan worth ₹19,900—this plan is meant to extend protection beyond the default 1-year limited warranty.
Now, my 1-year standard warranty has expired, and I tried checking the AppleCare+ status by visiting checkcoverage.apple.com and entering my MacBook’s serial number. However, the website only shows that the coverage has expired and doesn’t reflect the AppleCare+ protection that I paid for.
So my questions are:
Could it be that the Apple Store forgot to register or activate the AppleCare+ plan against my serial number?
Is there a delayed activation process in some regions like India that could cause this?
Is it possible that the AppleCare+ plan was sold but never linked properly to my device on Apple’s systems?
I’d really appreciate some guidance on this. I do have the full invoice with both the MacBook and AppleCare+ plan clearly mentioned. If needed, I’m happy to upload proof or contact Apple Support, but I want to understand what might have gone wrong before proceeding further.
Thank you so much in advance for your help!
Warm regards,
Sujay
[Re-Titled by Moderator]
Original Title: AppleCare+ Not Showing on My MacBook Coverage Page — Purchased from Authorized Store in India
MacBook Air 15″, macOS 15.5