Unable to verify identity for Apple pay
Whenever I put in my SSN, it sends me back to the name input, no matter what I do it sends me in cycles. please help.
iPhone 15 Pro Max, iOS 26
Question marked as
Please make sure your iPhone is updated to iOS 18.5, restart the device and turn off any VPN, if you use one. If you are still having issues, please contact Green Dot Bank.
Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank.
Contact Green Dot Bank:
- by calling (877) 233-8552,
- by mail for disputes at P.O. Box 9, West Chester, Ohio,
- by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,
- visit www.greendot.com