Unable to see name of old contacts or save new contacts on iPhone 16 Pro

Question

Unable to see name of old contacts or save new contacts on iPhone 16 Pro

I have contacted Apple, and "supposedly" engineers are working on this issue (unfortunately I have not received any updates). Ever since I bought my Iphone 16 pro, last February, I have not been able to see the names of old contacts or save new contacts. This is very inconvenient because essentially I have to dial the numbers manually in order to call or text. I am unable to make outgoing, hands-free, calls in the car unless I manually say the number out loud. In the Contact app, "All Contacts" are showing as -1. I would really like some assistance.

[Re-Titled by Moderator]

Original Title: Contacts are not saving, only shows phone numbers

iPhone 16 Pro, iOS 18

Posted on Jul 5, 2025 11:21 PM

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Answer 1

Jul 9, 2025 02:02 AM in response to ineedhelpasap1

Please see the pic below for a better understanding...

If you are unable to find your contacts which were stored on iCloud, then try this --> Restore contacts, calendars, bookmarks, and more using ...

Check if the email account has been removed from the iOS mail app.

Add the email account that stores your contacts in the IOS mail app and enable Contacts.

What is your default Contacts account?

Unlike some Android devices, contacts are neither stored locally on an iPhone nor in the SIM. They are synced to an email account that you have Google, iCloud, AOL, Exchange, Outlook, Yahoo, or any Other

If you have a corporate email account added through a profile on your device, please check with your organization's system administrator.

Is this your corporate/organization/enterprise/School Management iPhone? Then please contact the system administrator of your corporate//organisation/enterprise/School Management
If it is your device, in that case, do you have any profile installed by your corporate/organization/enterprise/School Management?
1. Erase the profile added by you. If you have installed a profile on your own, --> Install or remove configuration profiles on iPhone - Apple ...
2. Please contact the system administrator of the organization who provided the profile to you

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Answer 2

Jul 12, 2025 05:59 PM in response to SravanKrA

Unfortunately, I went through all of the steps with the engineers when I first reported this issue. None of the options resolved it :/

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