I tried to download a regular app a free one but then it kept saying over and over verification required and I’ve put my card in and made sure everything was ok but I’m not sure what to do can someone help?
[Re-Titled by Moderator]
Original Title: Verification required problem
iPhone 16 Plus, iOS 18
Make sure you don't have a previous purchase that was unable to process. When viewing your Purchase History, the amount will show in red or may say Pending.
View your purchase history for the App Store and other Apple media services - Apple Support
Once a payment method has been deemed invalid by a charge that failed to be paid, you will need to add a different payment method as Apple considers that one no longer reliable.
Here is what is suggested from the Verification Required message:
And as always, since we do not have access to your account, you can always check with Apple directly here:
Contact Apple Support - Apple Support
Make sure you don't have a previous purchase that was unable to process. When viewing your Purchase History, the amount will show in red or may say Pending.
View your purchase history for the App Store and other Apple media services - Apple Support
Once a payment method has been deemed invalid by a charge that failed to be paid, you will need to add a different payment method as Apple considers that one no longer reliable.
Here is what is suggested from the Verification Required message:
And as always, since we do not have access to your account, you can always check with Apple directly here:
Contact Apple Support - Apple Support
Hello GoofyGirl33,
A card is required in an Apple Account even for free apps. If you are running into issues with adding your card to your Apple Account, I suggest contacting Apple Support.
Sincerely,
Captain
Verification required issue when downloading a free app on iPhone
