Unable to upload hundreds of photos from Mac mini to iCloud

I have about 64,000 photos and 500 videos residing in my Mac mini library. I’m backing these up to iCloud. There’s over 1 TB of available space in the cloud. But not all of my images and videos are being uploaded. 538 photos and 9 videos are tagged “Unable to Upload.” I looked through the photos, nothing unusual about the file types - mostly JPGs, some going back years. I did notice in some cases the image itself is grayed out but Info is still there. What’s that all about and how do I fix the syncing problem? Thanks.


Mac mini 2018

Sequoia 15.5

Mac mini, macOS 15.5

Posted on Jul 3, 2025 2:26 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 5, 2025 5:33 PM

I explained why iCloud is not a backup-- it backs up mistakes. Most of us think of a backup as a place to go when we accidentally (or stupidly) mess up something valuable. iCloud just copies the mess up.


A Smart Album offers a way to investigate which pictures are the culprits.


Your problem pictures have lost contact with the original files so, while you can see preview and thumbnail versions, there is nothing there to edit or export. This can happen if those originals were never copied into the Photos database, but Photos used exterior versions. (That's why I asked about the settings.) If those exterior originals are moved, then Photos has nothing to work with. Another possibility is that the Photos database became corrupted. This can happen when a "cleaner" type program is run-- those programs, like CleanMyMac, are notoriously destructive. There are other 3rd party apps that promise to do something with Photos, as well, and corruption can occur with someone just opening the Library Package and messing around inside.


If the originals are completely missing, then you would need to find those files in old backups and re-import them.


If the database is corrupted, then you may be able to repair it by rebuilding your Photos Library. To do this, close Photos and re-launch by option-command-clicking the Photos app icon. This may help, but you've lost quite a bit of data. I would consider disconnecting from iCloud before the repair and testing. If it works, and you reconnect iCloud, Photos will have to re-sync, and that might take days to weeks.


You mentioned having Time Machine and clones, so you may be able to find a Library from before the corruption, or you might find the original files that were somehow left out of the Library.


Good Luck. Let us know how it goes…



3 replies
Question marked as Top-ranking reply

Jul 5, 2025 5:33 PM in response to Sungroupie

I explained why iCloud is not a backup-- it backs up mistakes. Most of us think of a backup as a place to go when we accidentally (or stupidly) mess up something valuable. iCloud just copies the mess up.


A Smart Album offers a way to investigate which pictures are the culprits.


Your problem pictures have lost contact with the original files so, while you can see preview and thumbnail versions, there is nothing there to edit or export. This can happen if those originals were never copied into the Photos database, but Photos used exterior versions. (That's why I asked about the settings.) If those exterior originals are moved, then Photos has nothing to work with. Another possibility is that the Photos database became corrupted. This can happen when a "cleaner" type program is run-- those programs, like CleanMyMac, are notoriously destructive. There are other 3rd party apps that promise to do something with Photos, as well, and corruption can occur with someone just opening the Library Package and messing around inside.


If the originals are completely missing, then you would need to find those files in old backups and re-import them.


If the database is corrupted, then you may be able to repair it by rebuilding your Photos Library. To do this, close Photos and re-launch by option-command-clicking the Photos app icon. This may help, but you've lost quite a bit of data. I would consider disconnecting from iCloud before the repair and testing. If it works, and you reconnect iCloud, Photos will have to re-sync, and that might take days to weeks.


You mentioned having Time Machine and clones, so you may be able to find a Library from before the corruption, or you might find the original files that were somehow left out of the Library.


Good Luck. Let us know how it goes…



Jul 5, 2025 12:34 PM in response to Richard.Taylor

First, it's not clear what you mean by "backing these up to iCloud." iCloud Photos is not a backup service, and neither is iCloud Drive. Are you meaning you are synchronizing your Mac's Photos Library to iCloud Photos? Yes If you are thinking of that as a backup, you may need to re-evaluate. Yes I'm thinking of iCloud Photos as another backup and why not? Along with my Time Machine and Clone.


When you say 'tagged “Unable to Upload”' how do you mean "tagged?" A manner of semantics here Richard. How about “identified?” Are you getting an error message? No Are you using a Smart Album with "Photo is unable to upload to iCloud Photos?" No Does it show in the "Synced" message at the bottom of the Library? Yes. However, “Couldn’t Sync 547 items to iCloud.” All three things? No.


In Photos' Settings>General, is "Copy Items" checked? Yes Has it always been checked? Yes


These pictures-- can you open them in Edit Mode? No. “Photos cannot load edits for this image.” If you export some and re-load them, will they sync with iCloud? Export failed, “Unknown error (0). The export operation failed to create a file for the photo identified below.”


Maybe the syncing problem pertains to individual images or to the library itself? Maybe these photo files are corrupted or the library is damaged somehow? In any event this is a mute point. A quick check shows that most, if not all of the “unsynced” photos already exist in iCloud Photos after being uploaded from another of my devices. Thanks for your attention.

Jul 5, 2025 9:25 AM in response to Sungroupie

First, it's not clear what you mean by "backing these up to iCloud." iCloud Photos is not a backup service, and neither is iCloud Drive. Are you meaning you are synchronizing your Mac's Photos Library to iCloud Photos? If you are thinking of that as a backup, you may need to re-evaluate.


When you say 'tagged “Unable to Upload”' how do you mean "tagged?" Are you getting an error message? Are you using a Smart Album with "Photo is unable to upload to iCloud Photos?" Does it show in the "Synced" message at the bottom of the Library? All three things?


In Photos' Settings>General, is "Copy Items" checked? Has it always been checked?


These pictures-- can you open them in Edit Mode? If you export some and re-load them, will they sync with iCloud?


Let us know what you find…

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to upload hundreds of photos from Mac mini to iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.