Side button greyed out for Wallet on iPhone

Question

My side button doesn’t work with my wallet, it stays greyed out. It does work with downloading new apps.

[Re-Titled by Moderator]

Original Title: The side button is greyed out and I don't know how to change that so I can use my wallet

iPhone 14, iOS 18

Posted on Jul 2, 2025 02:59 PM

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Answer 1

Level 8

41,424 points

You might need to have your side button diagnosed by Apple.

you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.

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Answer 2

Level 9

53,552 points

Review the User Tip here for using the Double Tap with Apple Pay:

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Answer 3

I tried ask the solutions that were in the community, still shed not work for Wallet.

Please email something that works.

Thank you.

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