macOS upgrade stuck in loop asking for Apple ID and parental approval on iMac

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Level 1

4 points

macOS upgrade stuck in loop asking for Apple ID and parental approval on iMac

I’m trying to get a newer version of macOS installed on my iMac. It supports it natively. Whenever I download it it makes me type in my Apple ID password. I type it in sometimes it asks for it again and needs a verification code at the end. After that is done it says there is an error with the App Store and I click ok and then it asks for parent approval. I click ask and it says parent has been asked and I click ok. After I get approval I click get and makes me go through this whole process again. I’m on os 10.9.5.

[Re-Titled by Moderator]

Original Title: macOS download not working

Earlier Mac models

Posted on Jun 30, 2025 03:11 PM

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Answer 1

Jun 30, 2025 04:53 PM in response to Ben121the

Hand this Mac to the IT group (parents) to upgrade. Or to disable parental controls, as those controls are ineffective at best against a determined youngster with an allowance-scale budget. Well, ineffective is probably too strong a word. Parental controls do teach the kids more about their parents and educators than those groups might prefer, or might even realize.

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Answer 2

Ben121the Author

Level 1

4 points

Jun 30, 2025 05:30 PM in response to MrHoffman

Thank you!

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