Hello. The screen is black but the macbook is still working. There is a bot running in the background and I can follow the bot running from my phone. The screen brightness setting is on. When I turn it all the way up, the screen shines but there is no image. I can't turn the bot off right now. The computer needs to stay on. Can I reset the graphics card? It is important that the computer stays on.
MacBook Pro 15″, macOS 12.7
Enesssss wrote:
Hello. The screen is black but the macbook is still working. There is a bot running in the background and I can follow the bot running from my phone. The screen brightness setting is on. When I turn it all the way up, the screen shines but there is no image. I can't turn the bot off right now. The computer needs to stay on. Can I reset the graphics card? It is important that the computer stays on.
plug in an external monitor and compare your results...
for hardware issues take it in—
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple Support - Apple Support
Black screen but MacBook still running
