Can't reset Screen Time as I am logged out of iPhone

Look Im almost 50 years old, not a child, I never had screen time on my phone. I was part of a family plan my wife created, we disovolved that plan. On my mac book everything is great, my apple account works fine settings are fine etc etc. My phone is almost a brick im locked out of things, i cant reset anything. It wants a screen time password, i cant log out, When i log into the family play i recreated for us it now says i am my wife but shows my account for the phone/cloud users but the manager is somehow not me. There are tons of similar posts of people with similar issues. I also try to send a reset to any email or phone number we know and nothing, there is no reset. The metadata in your cloud database is screwed up, there is no reset. There needs to be a way to purge that data and account.


[Re-Titled by Moderator]

Original Title: Cant reset screen time

iPhone 14 Pro, iOS 18

Posted on Jun 29, 2025 4:16 PM

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2 replies

Jun 30, 2025 10:31 PM in response to pipe2null

Re: My phone is almost a brick im locked out of things :

i cant reset anything. It wants a screen time password, i cant log out,


See if Apple support's linked online article below can help you regain control and reset your iPhone:

If you see an iPhone, iPad, or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support


NB: At the bottom of above article, says:

If you can't follow these steps, you can use a computer to reset your device.

Jun 30, 2025 10:47 PM in response to brbo

Its the cloud metadata, you can wipe the device and when you log back in it and redownload apps it just goes to the previous bad state in 24ish hours. I see the same problem with apple music on my macbook where if i download a track it only works for 24hrs before i have to clear it and redownload it. Thats after i spent sometime on chat with support trying to figure out why some songs are authorized and some are not.

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Can't reset Screen Time as I am logged out of iPhone

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