Apple Card Goldman Sachs Locked My Account
I noticed that my account was locked. When I contacted Apple Card Support they said “I” reported that I was in bankruptcy. I told them I did not report this information and it was an error on their part. They stated that they would submit a request for the removal of the bankruptcy and it would take 30 days for it to be taken off. They said I would be notified by email regarding the update on my account. I told the “supervisor” that this would be unacceptable and I wanted to receive recordings or documentation to support their actions. They refused to provide the information or escalate the matter to someone that could assist me.
I have tried to find a Consumer Complaint contact within their Legal Department. No luck at this time. Any help in making this contact would be appreciated.
iPad Pro, iPadOS 18