Unable to send links or photos in WhatsApp on iPhone

I just found on twitter that the problem occurs when Face ID lock is activated for WhatsApp, from the app (I mean, on WhatsApp settings/privacy/app lock). I also found that it does NOT happen when you activate the Face ID lock for the app from the iOS menu (tap and hold on WhatsApp/require Face ID).

is not a fix but at least now we know what causes it and a temporary fix 😀

Hope it helps!

I have contacted Whatsapp.

The issue is withe App Lock/Face ID to unlock whatsapp.

If you disable the app lock/face id, it works perfectly for sharing.

Whatsapp have been informed and the AI advises it will be highlighted to tech team to fix.

In meantime-im going to have face id app lock activated - but disable it when need to share a link-then put it back on again.

Hope that helps people.

Did you already check for WhatsApp updates?

Or force restart your iPhone?

Force restart iPhone - Apple Support

I disabled the Face ID. Go to settings-privacy-app lock-and turn off the require Face ID. It worked instantly for me when I did this.

same for me on my iPhone 13. when trying to share a website, photo or anything. I click share, select whatsapp then click the contact but i cant get to the next step. When i click Next it does nothing. Works in iMessage no problem so obviously a bug in whatsapp since the last app update

Just wondering if you’ve been able to solve it? Exactly the same happened with me since yesterday.. had a long chat with WhatsApp support & outcome (after trying every suggestion) was to try deleting the app and reinstalling it. Really don’t want to go to those lengths if possible.

I have no issues, WhatsApp version 2.25.18.85

Are you using Wi-Fi or cellular network?

Contact WhatsApp. You will not get adequate help here.

Hi,

If you are still having trouble with this after restarting your phone, I kindly suggest you contact WhatsApp support instead of Apple community, they can be much more helpful than us.

Facing the same issue. I can send photos and pdfs but not links. Nothing happens after selecting the contact. And WhatsApp help is completely useless. There’s no help there. Using iPhone 16 pro here.

Has anyone found a fix? I’ve installed the latest update and still no joy

I have the same problem since a month ago or so. No solution was given by writing to WhatsApps

Go to WhatsApp Settings->Privacy change the status to My contacts to fix this issue on the iPhone.

Hi. I’ve looked at all that and all fine. Annoying that I then have to go on the site, copy the url and go into WhatsApp separately then paste the person the link.