Problems using cloud library with iPad 6th gen iOS 17.7.8

smytheapple wrote: … I’ve deleted the app, restarted my iPad, reloaded the app and it keeps happening. Doesn’t matter which book I try. Any suggestions?

Those were good things. Have you tried a forced restart of the iPad?

Force Re-start iPad

This is different from a simple Power Off. For me, the logo appears way after the Power Off notice.

1. Check for Cloud Library App Updates

• Open the App Store
• Tap your profile icon (top right) > Scroll to find Cloud Library
• If an update is available, install it. Some developers quietly push compatibility fixes after OS releases.

2. Enable Crash Logs for the Developer

• Go to Settings > Privacy & Security > Analytics & Improvements > Share With App Developers.
• This helps the Cloud Library developers see crash patterns and may lead to a fix.

3. Contact Cloud Library Support Directly

• Go to https://www.yourcloudlibrary.com > Support
• Report that the app crashes when opening any book on iOS 17.7.8 on iPad 6th gen.
• Include that you've deleted and reinstalled the app, restarted the iPad, and tried multiple books.

4. Try Accessing via a Web Browser

• Check if your library allows access to Cloud Library via Safari or another browser (some libraries do).
• This can be a temporary workaround until the app is updated or patched.

What Likely Won’t Work:

• Factory resetting the iPad (the issue seems tied to the OS/app version, not data corruption).
• Reinstalling older iOS (Apple doesn’t allow downgrades after signing stops for older versions).

Bottom Line

Unfortunately, iOS 17.7.8 is a special update for older devices that do not support iOS 18, and some newer apps may not test thoroughly for it. Your best bet is to:

1. Report the issue to Cloud Library’s developers, and
2. Use a newer device or web workaround in the meantime if reading is urgent.