I can’t save my memories video to my camera role on iPhone 15 Pro

I get a message saying “export failed. There was a problem trying to export this memory”


[Re-Titled by Moderator]

Original Title: I can’t save my memories video to my camera role

iPhone 15 Pro, iOS 18

Posted on Jun 24, 2025 12:39 PM

Reply
1 reply

Jun 24, 2025 9:33 PM in response to Mooretoffees

This may be because you don't have enough storage left on your iPhone. Go to settings > general > iPhone storage. Here you can see the amount storage available on your iPhone. You can free up storage by going through the recommendations tab. If storage isn't an issue, restart your iPhone and make sure you are connected to wifi. If you continue to experience difficulties please contact apple support: Contact - Official Apple Support


Hope I could help,

-Matthew

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can’t save my memories video to my camera role on iPhone 15 Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.