Error "update cannot be installed" while initiating macOS update on my Mac

Have a software update notification. I initiate the update and I get the message "update cannot be installed." checked with apple support and it said this update is with a different software. I am not sure what that means.



[Re-Titled by Moderator]

Original Title: update cannot be installed

MacBook Air (M2, 2022)

Posted on Jun 21, 2025 11:45 AM

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Jun 23, 2025 4:37 PM in response to tarenj

How much free space do you have on your boot drive. System upgrades require a minimum of 50 GB of free space before it can install.


Also it's good practice to try to maintain a minimum of 80-100 GB of free space to facilitate optimum system and application performance.


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Jun 22, 2025 1:07 AM in response to TheLittles

Edit...

Please Provide a Screenshot:

Please provide a screenshot of this error message. IMPORTANT: Block out personal info(i.e. names and email addresses) from it by covering it with red rectangles through use of the photos app. Go Here: Take a screenshot on Mac - Apple Support


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Jun 22, 2025 12:32 AM in response to tarenj

"Error 'update cannot be installed' while initiating macOS update on my Mac: Have a software update notification. I initiate the update and I get the message 'update cannot be installed.' checked with apple support and it said this update is with a different software. I am not sure what that means."

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Mac Update Issue Messages:


A. Please Provide a Screenshot:

Please provide a screenshot of this error message. IMPORTANT: Block out personal info(i.e. names and email addresses) from it by covering it with red rectangles through use of the photos app. Go Here: Take a Screenshot on your iPhone - Apple Support


B. IMPORTANT:

Back Up your Mac First:  Be certain you Create a Time Machine Backup of your Mac, so that way you can have something to restore your Mac from, should anything go wrong with the reconfiguration.

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Error "update cannot be installed" while initiating macOS update on my Mac

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