Retrieve pre June 3rd emails on new iPhone 15

I bought a new iPhone 15, my husband called support to set it up. After all done I went to check my email that night and my emails before June 3rd were all gone, my sub categories like Beach House, Shopping orders, books, Family emails all gone. What can I do to retrieve these, I need them I have info saved and go to them frequently to obtain stuff and some go back years but I still refer to them often.

Thank you!

Mary



[Re-Titled by Moderator]

Original Title: Restore my emails

MacBook Air 13″, macOS 15.5

Posted on Jun 20, 2025 01:52 AM

Reply
4 replies

Jun 20, 2025 08:57 AM in response to Bullymac

Bullymac wrote:

I bought a new iPhone 15, my husband called support to set it up. After all done I went to check my email that night and my emails before June 3rd were all gone, my sub categories like Beach House, Shopping orders, books, Family emails all gone. What can I do to retrieve these, I need them I have info saved and go to them frequently to obtain stuff and some go back years but I still refer to them often.
Thank you!
Mary


[Re-Titled by Moderator]
Original Title: Restore my emails

Well did you sign back into your mail account on your new device, it will ask you to input your password.

Did you log onto your mail account on a web browser and check there?

Jun 21, 2025 03:46 AM in response to Bullymac

I appreciate you getting back to me, but I am a senior citizen and not real savvy with computers. Know how to text, email, shop and a few other minor things but don't really understand what you asked if I did. I put my google address in and some stuff came up that looked like another language to me. Should I just make an appointment with apple and see if they can help? Thank you, Bullymac

Jun 21, 2025 02:43 PM in response to Bullymac

Bullymac wrote:

I appreciate you getting back to me, but I am a senior citizen and not real savvy with computers. Know how to text, email, shop and a few other minor things but don't really understand what you asked if I did. I put my google address in and some stuff came up that looked like another language to me. Should I just make an appointment with apple and see if they can help? Thank you, Bullymac

You can go to the Apple store or if you have any family members or trusted neighbors might be able to help you.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Retrieve pre June 3rd emails on new iPhone 15

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.