Error trying to join family group

My wife setup an Apple Family group, when she sends me an invitation and I click on it. The webpage on apple's site gives this error:

There was a problem loading this page.

Try again or come back later.

We've tried this multiple times on different days.

When I got to my family settings on my mac. there is no family group setup.

Years and years ago I may have had a family group setup, but that is gone now.

So I don't know what to do. how do we get this to work?

Posted on Jun 19, 2025 1:17 PM

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Error trying to join family group

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