User profile for user: WibblyPig
WibblyPig Author
User level: Level 1
4 points

Notifications are not working on my MacBook Pro running macOS Sequoia 15.

I'm having issues with Notifications on my MacBook Pro running 15.5.


I first noticed because I can't launch any of the Office 365 apps. I gave ChatGTP the crash log to read and it said there was a thread related to notifications that is hanging.


I went to settings and, although the notifications panel is there, it won't open (I just see the last settings panel selected). I can continue to open other panels.


I've reinstalled the system and booted in to safe mode without success. I created a new user and logged in with that and that notification panel does work. So it seems to be something related to my user account.


I'd like notifications, but could live without them. But I've paid for a 365 account and not being able to open any documents in any of those apps is more than a pain and I'm guessing that some other apps may object similarly.


Thanks for any suggestions!




[Re-Titled by Moderator]

Original Title: Notifications broken and causing issues

MacBook Pro 16″, macOS 15.5

Posted on Jun 17, 2025 1:51 AM

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User profile for user: Owl-53
Owl-53
User level: Level 10
99,037 points

Posted on Jun 17, 2025 7:57 AM

Unsigned Files:


  Launchd: /Library/LaunchDaemons/com.microsoft.EdgeUpdater.update.system.plist


    Command: /Library/Microsoft/EdgeUpdater/109.0.1518.107/EdgeUpdater.app/Contents/MacOS/EdgeUpdater --server --service=update --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system


/Library/LaunchDaemons/com.microsoft.teams.TeamsUpdaterDaemon.plist


    Executable: /Applications/Microsoft Teams classic.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon


    Details: Restrictive config permissions - possibly malware



The above two items need attention 


_______________________________


  Launchd: ~/Library/LaunchAgents/uk.***sinclair.grantscraper.plist


    Command: ~/miniconda3/envs/scraping/bin/python ~/Dropbox/Programming/Grant_Scraping/Housekeeping.py


    Details: Gatekeeper bypass


No Idea what above is all about 

_______________________________



 [Running] Cisco AnyConnect Socket Filter Extension - version 4.10.07073 (Cisco - installed 2023-08-03)


    Application: /Applications/Cisco/Cisco AnyConnect Socket Filter.app - version 4.10.07073 (Cisco - installed 2023-12-19)


    Description: This system extension provides socket filter capabilities.


com.cisco.anyconnect.vpnagentd.plist (Cisco - installed 2023-08-03)


    Command: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance


Commercial VPNs 


They may not be what one believes they are doing for the computer and what they actually are doing behind the scenes They may also reduce you Internet Speeds by upwards of 30% 


https://gist.github.com/joepie91/5a9909939e6ce7d09e29


VPN: What you need to know - Apple Community

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User profile for user: Owl-53
Owl-53
User level: Level 10
99,037 points

Jun 17, 2025 7:57 AM in response to WibblyPig

Unsigned Files:


  Launchd: /Library/LaunchDaemons/com.microsoft.EdgeUpdater.update.system.plist


    Command: /Library/Microsoft/EdgeUpdater/109.0.1518.107/EdgeUpdater.app/Contents/MacOS/EdgeUpdater --server --service=update --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system


/Library/LaunchDaemons/com.microsoft.teams.TeamsUpdaterDaemon.plist


    Executable: /Applications/Microsoft Teams classic.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon


    Details: Restrictive config permissions - possibly malware



The above two items need attention 


_______________________________


  Launchd: ~/Library/LaunchAgents/uk.***sinclair.grantscraper.plist


    Command: ~/miniconda3/envs/scraping/bin/python ~/Dropbox/Programming/Grant_Scraping/Housekeeping.py


    Details: Gatekeeper bypass


No Idea what above is all about 

_______________________________



 [Running] Cisco AnyConnect Socket Filter Extension - version 4.10.07073 (Cisco - installed 2023-08-03)


    Application: /Applications/Cisco/Cisco AnyConnect Socket Filter.app - version 4.10.07073 (Cisco - installed 2023-12-19)


    Description: This system extension provides socket filter capabilities.


com.cisco.anyconnect.vpnagentd.plist (Cisco - installed 2023-08-03)


    Command: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance


Commercial VPNs 


They may not be what one believes they are doing for the computer and what they actually are doing behind the scenes They may also reduce you Internet Speeds by upwards of 30% 


https://gist.github.com/joepie91/5a9909939e6ce7d09e29


VPN: What you need to know - Apple Community

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User profile for user: Owl-53
Owl-53
User level: Level 10
99,037 points

Jun 17, 2025 2:01 AM in response to WibblyPig

You have done some of basic trouble shooting mentions and good thinking there 👍


I think is now time to drill down further on this issue


Download the Application Etrecheck ( External Link ) directly from the Developer.


This is a Diagnostic Tool that makes no changes to the computer.


It makes a coherent and readable inventory of both the Hardware and Software used on the computer 


The application is free or paid for added features. 


The Report will Not Reveal Any Personal Information. 


Post back the Full Report - Share Report >> Copy , then  paste  >>>> using the Additional Text Icon  <<<<

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User profile for user: Owl-53
Owl-53
User level: Level 10
99,037 points

Jun 17, 2025 8:20 AM in response to WibblyPig

AI / LLM are basically a Super Version of Predictive Text which is based upon a Data Set.


When that Data Set is based upon older data points, the outcome of the response will be equally out dated and / or unreliable


AI is also the newest form for Data Mining by Large Corporations.


Suggest being very careful about this.


Some suggestions can be incorrect, misinformed , incomplete, impossible to do, out right wrong and may supply outdated links that are no longer relevant to current conditions

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User profile for user: Owl-53
Owl-53
User level: Level 10
99,037 points

Jun 17, 2025 4:22 AM in response to WibblyPig

Just to confirm


1 - Notification Centre functioned prior to installing Office 365 ?


2 - This issue with Notification Centre only manifest itself after installing Office 365 ?


3 - Right now and when you attempt to Open Notification Centre. What happens ? A spinning wheel ? An error message and if so what does the message say ?


4 - Same goes for opening any of the Office 365 applications ?


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User profile for user: WibblyPig
WibblyPig Author
User level: Level 1
4 points

Jun 17, 2025 7:41 AM in response to Owl-53

1 and 2) I hadn't noticed any issues prior to the 365 one. I was having a separate issue with 365 to do with an old, inactive work user account and installing this new personal account. I did manage to get it operational for a week or so by launching (with some flags suggested by ChatGTP from terminal e.g open -a "Microsoft Powerpoint" --args -n  or open -na "Microsoft Word" ), logging out, reinstalling. But that crash when opening documents had very similar look to this - all Office apps, hangs on opening docs rather than on launching. I have no idea when notifications became dodgy - it's not a system setting I look at. But notifications were working until recently.


3) In settings, I can highlight Notifications in the sidebar, but it doesn't do anything in the main window. No spinning balls and settings remains responsive. No sign of any notifications and I can't access it from a hot corner etc.


4) Microsoft applications launch, but if I try to open a document, even a new blank one, I get the spinning beachball. If they try to auto-open a document, they crash on launch with the beachball.




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User profile for user: WibblyPig
WibblyPig Author
User level: Level 1
4 points

Jun 17, 2025 7:49 AM in response to WibblyPig

This is what ChatGTP had to say about the crash report:


-------------------------------------------


Even without direct mention of the System Settings Notifications pane, here’s why I brought up UNUserNotificationCenter and the notification subsystem:



🔗 Key evidence in your PowerPoint crash:


The main thread is blocking on this call:


UNUserNotificationCenter removePendingNotificationRequestsWithIdentifiers



The chain involves:


libxpc.dylib → mach_msg2_trap



…which is a synchronous message (XPC) to a system service, likely usernoted, the User Notifications daemon.

This is a classic sign that PowerPoint was trying to clear a notification, but the OS-level service never replied.


-----------------------------

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User profile for user: WibblyPig
WibblyPig Author
User level: Level 1
4 points

Jun 17, 2025 9:17 AM in response to Owl-53

All good points :) - but what made me think it might be on to something was that it mentioned Notifications as the cause when I fed it the (unintelligible to me) Powerpoint crash thread. I hadn't looked at notifications in settings or elsewhere until after that. Since these (365 and notifications) are the only two obvious current fails, it feels too much of a coincidence that it flagged notifications before I mentioned it, having only parsed the crash report.


But as for fixing the problem, I hoping that the communal wisdom here proves superior!! :)

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User profile for user: Owl-53
Owl-53
User level: Level 10
99,037 points

Jun 17, 2025 12:51 PM in response to WibblyPig

As you have been using an Ai / LMM to analyze log files in the pursuit of a solution


Why not Copy the Etrecheck Report into the Ai / LLM


Then ask it (AI /LLM ) to provide a solution / suggestions


It would be most interesting to see what it has to say on this matter

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User profile for user: WibblyPig
WibblyPig Author
User level: Level 1
4 points

Jun 17, 2025 2:15 PM in response to Owl-53

I deleted the .plist files you recommended. Whether related to that or not, I have opened a couple of Word files without a crash. Still no joy on the notifications front, but I'll take the small win!


I will try AI on the report, but I doubt it'll do any better. :)

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Notifications are not working on my MacBook Pro running macOS Sequoia 15.

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