On my child's iPhone (14-year-old, my family member) it's not possible to add transit card (and any other card). After clicking "plus" button the only option is "Previous cards". Any help?
iPhone 16, 18
What country are you in? Some countries laws/regulations require an older age to use an electronic wallet.
Have you setup an Apple Family Sharing group and tried adding the cards/passes through the family organizer’s iPhone?
Please contact Apple Support. You’ll need to contact both Apple Support and the transit companies support. Both of those entities will have confronted this issue before. We can continue troubleshooting the issue here, but it’ll be mostly basics.
Is your child logged into their Apple Account? Do they have more than one Apple Account ( Apple ID)? Many children create multiple accounts to bypass their parents or guardians supervision.
Have you confirmed with both Apple Support and the support team at the transit company the minimum age requirements?
Is your child’s device updated to the latest iOS version, 18.5? If not what version are they using?
Or you can contact Apple Support. 😀😀😀
Country is Poland. I didn't try that way but I have read that transit card sharing is not supported through Family Sharing.
Adding transit card problem for 14-year-old child
