My iPad is not properly working with Wi-Fi

When you were given the suggestion to turn off WiFi 6e, that is not a setting on your iPad, or any other connected device for that matter. That is a setting on your router.

• The iPad shows you the WiFi strength on top of the screen, so what does it show when it is connected?
• What router are you using, is it a mesh router?
• Are you actually using WiFi 6e on your router or one of the many other protocols? If the protocol you are using is one that operates on the 2.4 GHz band, then you must use a different one. The 2.4GHz band is no longer capable of keeping up with the multiple devices connected to the network due to frequency overlap and interference.
• Your phone will automatically use cellular data when necessary, so you may not see an interruption in WiFi on that device and when the iPad is connected to its Hotspot, it can use the cellular network for the data.
• If distance from router is the problem, then I am sure you have tested that by operating the iPad next to the router, so did that make a difference?

The reason why you were given the suggestion to turn off Wifi 6e on your router is because that protocol only operates at 6Ghz. The higher the frequency number the faster the connection, but at the same time the range is shorter. Wifi 5 ( 802.11ac) operates at 5Ghz, so the range will be slightly longer. There is also a Wifi 6 standard without the "e" that is able to operate at 5Ghz.

The solution is most likely going to come from your router. We can help, but know nothing about the connections to the router. Look on the routers connection page. Each router has a different method to access it, but you want to find out what connection protocol you are using and the frequency that the router is using for the devices that are connected. I suspect the connection is dropping down to 2.4Ghz automatically to get a longer range and using that band is the problem. If possible you will want to create a WiFi network that operates only on the 5Ghz band and most routers have that option.

You have a multi band router that simultaneously broadcast both 2.4Ghz and 5Ghz connections. The device will connect to the one that is determined to be the stronger connection and when given the option of both, will most likely connect to 2.4Ghz because it has a longer range. Once a connection has been made, a device will not switch back and forth between 2.4Ghz and 5Ghz. With 9 devices on your network, 2.4Ghz is going to cause device dropouts from the frequency interference and not unusual to see the same device affected.

You need to split your frequencies so each band had a different SSID (Wifi name) to connect to. Then on your iPad/iPhone choose the 5Ghz network to connect on your WiFi. You can name each network whatever you want, but it is helpful to have something in the name to identify the 5Ghz connection as see in the example pic. The instructions to split the frequencies is also given by Community Fibre using this link.

https://help.communityfibre.co.uk/troubleshooting/router/linksys-router-how-do-i-split-frequencies

There is always the possibility that that iPad has a hardware problem. You might want to take it to an Apple Store or Apple authorized service provider or testing and diagnostics. That’s what warranties are for.

You might also try taking that iPad to a store or coffee shop that has public WiFi. If the connection is good and stable there then it would point to something in your home network, either configuration or interference.

Start with the simple things.

With any dual band router, you are going to need to set up a dedicated 5Ghz Wifi Network, or what Linksys calls "Split Frequencies". That should solve your problem if it is due to the number of devices all connecting on the 2.4Ghz band, which is most likely the case. A mesh router, will increase the range, but I am not familiar enough in either of those to make a recommendation or even sure that range is the issue with your current router. Start by splitting the frequencies on your current router and connect to the 5Ghz network that you set up on it.