How can I fix Apple Cash ID verification loop?

Everytime I try to verify my ID, i’ll submit the final page (SSN and date of birth) and it takes me right back to “enter your name”. It’s stuck in an infinite loop and I don’t know how to get out. I tried verifying in settings and the wallet app, both the same issue.


[Re-Titled by Moderator]

Original Title: Verifying Apple Cash ID

iPhone 15, iOS 18

Posted on Jun 14, 2025 6:06 AM

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Jun 14, 2025 7:58 AM in response to jaidynmc39

Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:

  • by calling (877) 233-8552,
  • by mail for disputes at P.O. Box 9, West Chester, Ohio,
  • by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,
  • visit www.greendot.com


https://applecash.greendot.com/termsconditions/

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How can I fix Apple Cash ID verification loop?

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