How can I recover my Apple Account without access to trusted phone number?

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How can I recover my Apple Account without access to trusted phone number?

Hi, I have 2 apple accounts, one on @icloud.com and one on @gmail.com. I don't use the second one since 2014 I believe. Today I got email on gmail that my password for my apple account (this account on @gmail.com) has been reset. I freaked out, cause even if I don't use this account its still my account and I dont want anybody to control it. I tried to log into this account but I have to write some trusted phone number, which I don't know, I don't know any number that ends with what I saw. I can't log in, I don't have this phone number, I only have my mail access. Is there any way to regain access to this account using only mail? also if I get emails about passwords reset but also a while later few emails about confirming mail address and phone number (I didn't click any of these) should I be even more stressed or is this a sign that "they" didn't get control of this account? From emails it looks like someone tried to create an account on my mail address and then reset my password to try again create new account on this address

[Re-Titled by Moderator]

Original Title: Lost AppleID account

Posted on Jun 13, 2025 05:40 PM

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Answer 1

Jun 13, 2025 05:50 PM in response to n0un

You’ve likely lost control of the account.

You could try recovery (below), but if this follows the usual pattern, then whatever allowed access here (re-used password, maybe phishing, probably no two-factor) probably now means a complete account take-over. One of the usual patterns for these has new security questions configured, and usually in a language unfamiliar to you.

Which means it’s effectively no longer your account.

Try this, but I wouldn’t be particularly hopeful:

How to use account recovery when you can’t reset your Apple Account password - Apple Support

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Answer 2

n0un Author

Level 1

5 points

Jun 13, 2025 06:13 PM in response to MrHoffman

So even if I’m the owner of this email address I’m not an owner of the account that’s set on this email?

Also please tell me should I be worry about it? By email date "they" tried to: create new account on my mail address like 7 times as this is the number of mails I got about it (this was in this mails: This email address has been selected as your new Apple account."), then they've reset the password next confirmation mail was sent (in this mail there was a code to confirm that this email address is mine) and then 2 another confirmations mails with info that this mail was being used to create new account. It all ended few hours ago on mail or phone number confirmation and nothing else came to me since then. I mean is this sign that they didn’t get access to this account or is this a sign that they get it fully and now I don’t even get mail notifications?

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Answer 3

Jun 13, 2025 06:34 PM in response to n0un

If this had no two-factor and a re-used password, then getting locked out is fairly common, unfortunately.

Try the recovery.

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How can I recover my Apple Account without access to trusted phone number?

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