Suspicious email about expired payment method and potential data loss on iCloud

Question

Suspicious email about expired payment method and potential data loss on iCloud

Received this email twice this week: Dear user,

We attempted to renew your Cloud+ subscription, but your payment method has expired. As a result, your personal data is now at risk of being permanently removed from iCloud.

What you could lose:

Photos and videos stored in Cloud Photos
Contacts, calendars, and reminders
Notes, documents, and app data
Device backups (iPhone, iPad, Mac)

To prevent data loss, please update your payment information immediately and continue enjoying seamless access to your files across all Apple devices.

Then tells you to click in an area to Update Payment and Secure my Data 😳 This is definitely a SCAM.

[Edited by Moderator]

Original Title: Email Cloud/Storage

iPhone 15 Pro Max, iOS 18

Posted on Jun 13, 2025 05:34 AM

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Answer 1

Top-ranking reply

Mac Jim ID

Level 9

53,330 points

Jun 13, 2025 06:03 AM in response to BlancaCastillo

Yep, it is a common scam. You would never want to click a link in an email/message and provide personal information, so just by following that simple rule you will never have to worry about your financial info or account information being compromised. Emails and Messages should just be viewed as information only, and any follow up should be made by using known contact information instead of what is supplied to you in the message.

For example, with this message confirmation is made easily by going to iCloud.com and for any message that claims to be from your financial institution, you would use your own contact information, their app, or website for confirmation, instead of using anything in that message for contact.

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Suspicious email about expired payment method and potential data loss on iCloud

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