iTunes remote not connecting - windows 11

I have a windows 11 PC with iTunes v12.13.7.1. After the windows 2H24 update, iTunes remote would connect to iTunes only when I re-connected it, but it would not stay connected.

I recently solved this problem (on my PC). It is not an Apple problem. Windows either changed or strengthened the restrictions on programs interacting with the "system."

I launched services.msc and located Bonjour Service. I checked the box "Allow service to interact with desktop" in the Log On tab (see below).

I also added Bonjour Service to the firewall exceptions.

I am not sure if both were needed, but it worked for the first time in over 6 months since I made these changes. And it has stayed working for several weeks now.


I hope this can help someone else who has had this problem.


-Morty


[Edited by Moderator]

Posted on Jun 12, 2025 08:54 AM

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iTunes remote not connecting - windows 11

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