Audio and video issue while using FaceTime on iPhone 14 Plus

Recently , my FaceTime has had audio issues. FaceTime has always been weird with audio for me and my friends , across the different IPhones I’ve had. However, this time on FaceTime, distorted noises occur on each call , then everyone for me goes silent. It also makes everyone quiet and no one can hear me. It’ll either be the weird noises or quietens everyone. My friends don’t experience this so it is definitely on my side. Also when I am watching YouTube videos or long content videos (doesn’t happen on Tik Tok or instagram reels) the video randomly goes quiet, glitch’s and pause's. It also happens on Spotify when I’m playing music and pauses itself.


I’ve done the software check where you press the volumes buttons etc but all was fine when I ran it. So possibly a hardware problem ?


[Re-Titled by Moderator]

Original Title: facetime and video platforms glitching

iPhone 6s Plus, iOS 15

Posted on Jun 11, 2025 3:12 PM

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Jun 12, 2025 8:43 AM in response to H1290

The battery’s maximum capacity is 85%. I bought this phone brand new in September 2023. I do randomly check in and log the capacity if the rate of the decline matters:


On the 1st of June 2024 it was at 92%, then 91% when I checked on the 26th June.

  • 90% on 9th of July 2024
  • 89% on the 25th of August
  • 88% on the 18th of September
  • 87% on the 24th of October
  • 86% between the 24th of January and April 2025
  • June 12th , currently at 85%



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Jun 11, 2025 3:22 PM in response to Marni2626

Hello!


So possibly a hardware problem ?


On such an old device? I would not be afraid blame the older hardware, and/or the possibly reduced battery health of the battery.


Can you tell us the Maximum Capacity? Settings > Battery > Battery Health & Charging.


Keep in mind the device is 10 years old, and the software stopped being support almost 4 years ago. That’s substantially old in the tech world. My advice to you would be to consider upgrading.


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Audio and video issue while using FaceTime on iPhone 14 Plus

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