MacBook Air 2022 randomly froze and won't turn on

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Level 1

4 points

MacBook Air 2022 randomly froze and won't turn on

hi i have a macbook air 2022 and it froze while i was trying to find something on netflix and my computer turned off but now it wont turn on. Yes, my macbook has power because it was full bar before it froze and i tried pressing the power button and holding it but it still won’t turn on. The good thing is though, I can still hear the chime when you try to turn it on but the screen is just black and the funny thing is, this is the second time it’s happened and last time it happened it just turned on the next day, does anyone have tips so I don’t have to wait ?

[Re-Titled by Moderator]

Original Title: Frozen but now it won’t turn on

MacBook Pro (M2, 2022)

Posted on Jun 8, 2025 04:22 PM

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Answer 1

John Galt

Level 10

153,604 points

Jun 8, 2025 06:18 PM in response to raye0714

I understand that's disconcerting. If you press the Caps Lock key and its green LED illuminates, then it is "turning on" but remains useless if the screen remains black. In that case follow all these instructions: If your Mac doesn't start up all the way - Apple Support. Specifically, "Learn what to do if your Mac starts up to a blank screen, such as an empty gray, black, or blue screen."

If you get to the last step, "it might need service. Get service."

If you have reason to believe it's not turning on at all — no signs of life whatsoever — then If your Mac doesn't turn on - Apple Support is applicable. There are several steps to follow, and they arrive at the same point.

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MacBook Air 2022 randomly froze and won't turn on

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