How do I resolve Activation Lock issue on an iPhone SE?

Because I bought an Apple SE online, but it has an activation lock.Ang I also need this phone.So I hope you can help me


[Re-Titled by Moderator]

Original Title: How to contact the original ID


MacBook Pro 13″, macOS 12.7

Posted on Jun 5, 2025 9:59 AM

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Question marked as Top-ranking reply

Posted on Jun 5, 2025 10:33 AM

Sorry, but none of us nor Apple can help you in this situation. You likely have purchased a stolen iPhone and have been scammed. Only Apple can unlock it, but they require the original proof of purchase receipt or the original owner's Apple Account credentials. You need to get a refund for the iPhone as it will forever be unusable to you.


Next time, purchase from an Apple Store or Apple Authorized Resellers where there will be no Activation Lock present. Also read the article Mac Jim ID provided that lobsterghost1 wrote about before you buy a used Apple products and the risks involved.

5 replies
Question marked as Top-ranking reply

Jun 5, 2025 10:33 AM in response to 福164

Sorry, but none of us nor Apple can help you in this situation. You likely have purchased a stolen iPhone and have been scammed. Only Apple can unlock it, but they require the original proof of purchase receipt or the original owner's Apple Account credentials. You need to get a refund for the iPhone as it will forever be unusable to you.


Next time, purchase from an Apple Store or Apple Authorized Resellers where there will be no Activation Lock present. Also read the article Mac Jim ID provided that lobsterghost1 wrote about before you buy a used Apple products and the risks involved.

Jun 5, 2025 10:09 AM in response to 福164

You absolutely cannot contact the original owner by any information from the device. The would be a huge security/privacy failure. Your only hope is to contact the person that sold you the phone. If that seller is no longer available, they probably sold you a stolen phone and you now have a brick and a valuable life lesson learned.

The All Too Common SAD Reality of Buying … - Apple Community


P.S. The original owner can still track the phone, so they know exactly where it is. What you have now is a personal tracking device that monitors your location and the owner can see the movements of the phone.

Jun 5, 2025 11:08 AM in response to 福164

福164 wrote:

I just need to contact the owner of original ID and then I will negotiate with him.

Re-read this part again:

  • You absolutely cannot contact the original owner by any information from the device. That would be a huge security/privacy failure.


It really cannot be more clear than that. The owner of the device is always in control and you have no ability to negotiate. They know where the phone is and they also know that you cannot use it. They can choose to do whatever they want.

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How do I resolve Activation Lock issue on an iPhone SE?

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