Screen Time setting missing from Settings on iPhone

I cannot access Screen Time Settings on a iPhone 13mini. The phone does not have the Screen Time settings in the Settings Menu. Settings > Screen Time. From the other phones Screen Time is below the Focus option (Screen shot attached). I can not access Screen Time by using search in settings, home screen, or in applications.


I also have an issue of not being able to access the iCloud Settings. I can access the iCloud account on other Macs and on the web.


To troubleshoot this issue I have reset all settings and verified there are NO MDM profiles installed.


Phone: 13mini running OS 18.5



Reset Settings per this article.

Reset iPhone settings to their defaults - Apple Support


MDM Notes

Intro to mobile device management profiles - Apple Support


This is the instructions I was following to fix the iCloud issue.

If your Apple Account is grayed out in Settings, or you can't sign out - Apple Support




iPhone 13 mini

Posted on Jun 5, 2025 12:47 AM

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Jun 5, 2025 3:43 AM in response to Mason-S2

  1. Is this your corporate/organisation/enterprise/School Management iPhone? Then please contact the system administrator of your corporate//organisation/enterprise/School Management
  2. If it is your device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you



A corporate profile installed on your iPhone could potentially be contributing to the inaccessibility of certain features. 

Here's why:

  • Restrictions: Corporate profiles can have restrictions placed on apps and functionalities. These restrictions might be limiting some activity, causing it to be unresponsive or quit.
  • Managed Apps: IT departments might deploy specific navigation apps through the profile, potentially blocking certain functions or features.
  • Security Settings: Corporate profiles often have stricter security settings that could affect app or function behavior. This might be causing unexpected behavior of an App or functions.


Here's what you can do:

  • Check with IT: The best course of action is to contact your IT department. They can explain the restrictions set by the corporate profile and see what is affected. They might be able to adjust settings or suggest alternative apps or features approved for corporate use.
  • Look for App Conflicts: See if your IT department uses a different app through the corporate profile. Conflicting apps might cause crashes.


Additional points to consider:

  • Even if the profile isn't directly affecting the function, it's still a good idea to check with IT. They might be aware of similar issues and have workarounds.
  • While troubleshooting, make sure you prioritize safety. Don't fiddle with your phone. 


By working with IT and considering these possibilities, you can hopefully identify if the corporate profile is the culprit and find a solution that allows you to use the iPhone to your liking.



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Screen Time setting missing from Settings on iPhone

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