Why is my Mail app freezing after iOS 18.5 update?

Since loading the 18.5 software upgrade to my iPhone 14 I'm getting problems with my mail. Opening the mail app the screen is sometimes blank or freezes with no access to the inbox or other files. I have to restart the phone which fixes it but only temporary. Anybody had this and not of a permanent solution?



[Re-Titled by Moderator]

Original Title: Mail issues since upgrading to iOS 18.5

iPhone 14 Pro Max, iOS 18

Posted on Jun 5, 2025 12:34 AM

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Posted on Jun 5, 2025 7:33 AM

When will Apple push the fix for the mail app freeze since update 18.5?

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Jun 5, 2025 6:25 AM in response to Star@pple

I have the same issue. Probably started about a week ago now. I am using the mail app to read my mail on a hosted site, not from i cloud or apple mail. White spaces where a mail would be, sometimes nothing shows in mailbox. When I minimise it I can clearly see contents but cannot read, select or operate mail.

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Jun 5, 2025 8:52 AM in response to ReggiePcricket

iPhone 15 Plus is doing the same thing as of yesterday. I’ve cleared my history, force stopped the app, and shut my device off. That helped temporarily, but it started again this morning. The screen goes black and shows nothing, or it completely freezes. It’s not retrieving new mail without a reboot. You’d think fixing this bug would be a priority.

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Jun 11, 2025 12:07 PM in response to ReggiePcricket

This issue appeared on my phone several days after installing IOS 18.5, which may be significant. Once it started, the problem was very frequent. That suggested that the problem might be on a mail server rather than just in the IOS release.

Looking at my settings under "Fetch New Data", my iCloud account stood out as the only one set to "Push". As a temporary measure, I disabled that account on my phone, and that seemed to cure the problem. I have now re-enabled it, but set it to Fetch (Automatically, as with my other accounts). It is too early to say that the problem is banished, but I suspect that it might be.


Hey Apple, Any recent changes to the iCloud server software?

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Why is my Mail app freezing after iOS 18.5 update?

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