How to transfer emails and folders from an inactive email account on iPhone 13 to the Mail app on iPhone 16?

I transfered my data from my iphone 13 to my new iphone 16. I have hundreds of emails and folders that I have access too on the mail app on my iphone 13 which is now an inactive account. I have so many emails and folders that I can not afford to loose. I backed up my 13 to icloud but it did not save the folders or any of my email accounts. When I did the data transfer to the new iphone 16 it listed the email account but no folders or emails where in there, it was empty. Is there a way I can get this to transfer to the 16 that I can save these emails to the mail app? If not I will have to hand in the 16 and just keep my 13 with this new service I just switched too. I can not loose these emails. It's years of information and work that I need access too. Please any suggestions would be appreciated. I'm ready to just give up and stick with my older phone. Thank you


[Re-Titled by Moderator]

Original Title: Emails from an inactive email account that I have on my mail app did not transfer from Iphone 13 to to new iphone 16

iPhone 16

Posted on Jun 4, 2025 9:03 PM

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1 reply

Jun 5, 2025 1:28 PM in response to Santoshalove

Santoshalove wrote:

I transfered my data from my iphone 13 to my new iphone 16. I have hundreds of emails and folders that I have access too on the mail app on my iphone 13 which is now an inactive account. I have so many emails and folders that I can not afford to loose. I backed up my 13 to icloud but it did not save the folders or any of my email accounts. When I did the data transfer to the new iphone 16 it listed the email account but no folders or emails where in there, it was empty. Is there a way I can get this to transfer to the 16 that I can save these emails to the mail app? If not I will have to hand in the 16 and just keep my 13 with this new service I just switched too. I can not loose these emails. It's years of information and work that I need access too. Please any suggestions would be appreciated. I'm ready to just give up and stick with my older phone. Thank you

[Re-Titled by Moderator]
Original Title: Emails from an inactive email account that I have on my mail app did not transfer from Iphone 13 to to new iphone 16

emails aren't part of the backup since they are stored on said email provider server.

In order to view the emails on the 16 you need to enter password for said account.

Reach out to said mail support or look at their help site on how to export your mail.

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How to transfer emails and folders from an inactive email account on iPhone 13 to the Mail app on iPhone 16?

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