Mail app is not working on my iPhone 15 after iOS 18.5 update

Mine either gives a white screen with no text at all, or shows the 'All inboxes' with the rest all white screen.

It can look like that for minutes, even after exiting and restarting the Mail app.

Sometimes it is better after a reboot of the phone, but usually not.

It started last week for me. I think I updated a while before that.

Thanks

Same issues here with iPhone 12 and iOS 18.5. A reboot helped briefly, but frozen mail screen started again within a few times checking my mailboxes. I am at least able to download new mail after turning off WiFi and going into airplane mode. I then went back to mail app which prompted me for a network connection, turned airplane mode off and WiFi back on. Not a long term solution, but a bit better than the repeated reboots.

I tried resetting network and reinstalling my email account. The problem keeps happening intermittently. Power on and off works temporarily. I’ll try the airplane mode. Come on Apple, get this fixed.

Ever since I updated to 18.5, I have had this problem. I have tried everything and been on with Apple for hours and days…. Been about a month now and still no fix…. I can get my mail via online or my MacBook, but not my iPhone…. So frustrating…

Interesting. I have not had a black screen, but suddenly my accounts stopped downloading emails for a couple of days. Just on iPhone - my iPad continued to receive them. Once saw an error that the Google imap server was not responding, so I deleted my Google account an re-enabled. That didn't work. Restarted the phone, and after an hour or so the account downloaded emails again. So far so good, but sounds like something is flaky with iOS 18.5 Mail.app.

My wife's iPhone11 has this issue and this from SimplyMac seems to have resolved for now at least !

1. FIX AUTOCORRECT AND KEYBOARD ISSUES

• Go to Settings > General > Keyboard, disable features like “Auto-Correction” or “Smart Punctuation” as a temporary workaround.
• Add custom text replacements (Settings > General > Keyboard > Text Replacement) to manually override broken corrections.

Ive been dealing with the same issue for a few days—at least. After seeing all the posts here I called Apple Support. He seemed unaware of this issue. (I directed him here.) He had me delete and reinstall my email account. After we got off the phone, the problem started up again. Restarting helps for a little while. Now my wife’s phone is having that issue.

I tried deleting my mail account and adding back the mail account for the second time. I did power off and on after adding the mail account. So far, it’s been over 4 hours with no freeze up. I’ll give an update tomorrow. 🤞

Here is my 24 hour update, so far I have not had any lock up on email after reinstalling my email account. I pray this continues to behave. I’ll give another update at the end of the week or if it fails before then. 🙏

Just happened to my iPhone13Pro today. Could not access emails on 3 Google accounts in my Mail App. I restarted the phone and it now seems to be working fine. Apple has "gone to the dogs" and is not as trustworthy as in the past. Now releasing updates that have not been fully tested. P's me off!

When I go to the App Store it simply gives me an option to open the mail app - no option to update nor info on which version of mail it is.

Same on my iPhone 16e with iOS 18.5.

Mail works only a few minutes, than a blank mail-screen and it goes nothing in Mail.

Only restarting the iPhone helps.

Not good!

Having the same issue - iPhone 13 Pro Max running iOS 18.5

In my case, running dark mode - I'll tap on inbox and either get a blank black screen, or it will load the inbox but not allow for scrolling or tapping on an individual email to read it. just seems to lock up.

Restarting the iPhone seems to be the only solution currently.

*** Workaround ***

Hi guys, I contacted my local Apple Support and they provided a workaround that fixed this issue on my iPhone:

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings

You might want to give it a try...