Why does Freeform keep crashing on my iMac?
I am asking this on behalf of a work colleague.
They have an iMac 2020 27” and multiple apple devices at home. This issue from my diagnosis seems to spread across an iCloud base issue rather than due to a hardware direct device.
Simply put Freeform was working on their work iMac very recently. Then suddenly it crashes every time you reopen the app. It says it closed unexpectedly and can reopen. Whatever button you press it crashes out and shows and error.
I have diagnosed that it seems to be the ICloud sync. Throughout this long diagnosis that I did, I tried several options, booting into safe mode, clearing VRAM, reinstalling uninstalling, checking os was at its latest version, clearing Freeform folders/cache, turning Freeform sync on and off, rebooting the Mac, logging in and out if iCloud and even trying it on completely separate Mac’s and iPads on different networks, but all using the same Apple ID. All to which nothing has changed, the only improvement is that each fix works for a few minutes you open Freeform and start working, then about 5mins later it crashes out and the whole process starts again. Also in the process the Freeform boards they had (not many) got lost luckily it wasn’t anything too important, so they now have nothing.
They want to use it over iCloud so they can access on their other devices and share/ collaborate.
Any suggestions or help would be much appreciated.
[Re-Titled by Moderator]
Original Title: Freeform Crashing All the time.