Unable to open PDF attachments from AOL email on my iPad's Mail app

I can’t open attachment pdfs on my iPad Pro I have downloaded acrobat reader and nothing happens


[Re-Titled by Moderator]

Original Title: I can’t open pdfs from some emails I am with aol.com.

iPad Pro, iPadOS 18

Posted on Jun 3, 2025 11:14 PM

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Question marked as Top-ranking reply

Posted on Jun 5, 2025 10:07 PM

Re: "I can’t open pdfs from some emails I am with aol.com. : I can’t open attachment pdfs

on my iPad Pro I have downloaded acrobat reader and nothing happens."


Wondering if you are using the Mail app to read your aol emails, or you read them on aol website.

If you haven't tried it already: You may be able to open the .pdf attachment by saving them to the "Files" app, or sharing them to the "Books" app


Download email attachments in Mail on iPad - Apple Support

Eg: says:

"Go to the Mail app on your iPad.

Open a message with an attachment, then touch and hold the attachment.

Do any of the following:

  • Save it in the Photos app: Choose Save Image.
  • Save it in the Files app: Choose Save to Files.
  • Open it with another app: Tap Share , then choose the app."


More info.: Read PDFs in the Books app on iPad - Apple Support

1 reply
Question marked as Top-ranking reply

Jun 5, 2025 10:07 PM in response to sorrell007

Re: "I can’t open pdfs from some emails I am with aol.com. : I can’t open attachment pdfs

on my iPad Pro I have downloaded acrobat reader and nothing happens."


Wondering if you are using the Mail app to read your aol emails, or you read them on aol website.

If you haven't tried it already: You may be able to open the .pdf attachment by saving them to the "Files" app, or sharing them to the "Books" app


Download email attachments in Mail on iPad - Apple Support

Eg: says:

"Go to the Mail app on your iPad.

Open a message with an attachment, then touch and hold the attachment.

Do any of the following:

  • Save it in the Photos app: Choose Save Image.
  • Save it in the Files app: Choose Save to Files.
  • Open it with another app: Tap Share , then choose the app."


More info.: Read PDFs in the Books app on iPad - Apple Support

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Unable to open PDF attachments from AOL email on my iPad's Mail app

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