How can I permanently restore disappearing thumbnail sidebar in Preview?

For the past few weeks, every time I open a pdf in Preview, the sidebar with thumbnails disappears. To make it come back, I have to go to the search bar and delete the empty space there. It is happening on two different desktops (an imac and a mac mini) and my laptop (Macbook). How can I solve this problem permanently?


[Re-Titled by Moderator]

Original Title: Disappearing thumbnail sidebar in Previes

Mac mini, macOS 14.6

Posted on Jun 3, 2025 04:58 PM

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5 replies

Jun 9, 2025 02:41 PM in response to donna_inatlanta

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Jun 9, 2025 09:45 AM in response to VikingOSX

I always keep the sidebar displayed and never use the hide sidebar feature. When I open a pdf, the sidebar is always there. As soon as I click anywhere, for example to select text in the pdf or to jump to a page using the sidebar, the sidebar goes blank with no thumbnails displayed. It is still there, but it is empty ("no results found"), as if I've done a search with no results. The way I get it to come back is to put my cursor in the search window and hit backspace one time, that makes the sidebar come back. This only happens when I first open a pdf. Once I've done this once, it does not happen again. It's as if opening the pdf and then clicking on it automatically inserts a space into the search field without me doing it.

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How can I permanently restore disappearing thumbnail sidebar in Preview?

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