How do I fix sound issue during calls on my iPhone 7?

It just started yesterday. I dial the number and the call doesn’t go through.

Today, when I called my wife, she answered but couldn’t hear me. When she spoke, I couldn’t hear her.

My local tech guy said this is a common unfixable problem with these old iPhones. He then said to get a new phone.



[Re-Titled by Moderator]

Original Title: Callers can’t hear me and I can’t hear them on an Iphone7

iPhone 7, iOS 15

Posted on Jun 3, 2025 1:12 PM

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Posted on Jun 3, 2025 2:54 PM

It sounds like your iPhone's mic, speaker, and possibly the modem are failing. Please visit your nearest Apple Store's Genius Bar or Apple Authorized Service Provider for service. You should see the estimate the technicians will give you and debate whether it is worth it to put more money into this iPhone.


Genius Bar Reservation and Apple Support Options - Apple

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Question marked as ⚠️ Top-ranking reply

Jun 3, 2025 2:54 PM in response to Euclid53

It sounds like your iPhone's mic, speaker, and possibly the modem are failing. Please visit your nearest Apple Store's Genius Bar or Apple Authorized Service Provider for service. You should see the estimate the technicians will give you and debate whether it is worth it to put more money into this iPhone.


Genius Bar Reservation and Apple Support Options - Apple

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How do I fix sound issue during calls on my iPhone 7?

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