Macbook Air bluetooth fails to connect already paired devices after screen is replaced

On a Macbook Air A2337 Bluetooth will not connect with several already-paired devices that it's connected with in the past. I removed the back plate to replace the screen which now works well but my BT functionality is gone. If I remove the backplate and leave it off my devices connect fine but as soon as I put it back on it reverts to the original problem. Question is, is there a specific way to reinstall the backplate so the BT connectivity is restored? What am I missing here?



MacBook Air 13″, macOS 15.5

Posted on Jun 2, 2025 10:24 AM

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Posted on Jun 2, 2025 05:38 PM

Have an authorized service technician check your handiwork. That is not an officially serviceable part for consumers.


iFixit might give you some guidelines, but remember any access by end users may be frowned upon if an official repair tech was asked to do warranty work. We can't guess Apple's policy on this board, and can only share with you our experience in the matter. Yours may differ.


If you are part of the self service repair program, I would contact their adminsitrator for direction, as not all of us have their blessing.

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Question marked as Top-ranking reply

Jun 2, 2025 05:38 PM in response to alvaro212

Have an authorized service technician check your handiwork. That is not an officially serviceable part for consumers.


iFixit might give you some guidelines, but remember any access by end users may be frowned upon if an official repair tech was asked to do warranty work. We can't guess Apple's policy on this board, and can only share with you our experience in the matter. Yours may differ.


If you are part of the self service repair program, I would contact their adminsitrator for direction, as not all of us have their blessing.

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Macbook Air bluetooth fails to connect already paired devices after screen is replaced

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